This is the website of Rollerdor Garage Doors
Our postal address is Rollerdor Garage Doors, 10 & 12 Jarrold Way, Bowthorpe Employment Area, Norwich, Norfolk, NR5 9JD
We can be reached via e-mail: firstname.lastname@example.org, or you can reach us by telephone: 0800 306 004
Below are the third party tools we use:
Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.
Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.
We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.
We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.
If you phone us, your call may be recorded for training and quality purposes.
We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future.
Rollerdor Limited uses the information collected from you to provide quotations, make telephone contact and to email you marketing information which Rollerdor Limited believes may be of interest to you and your business. In you making initial contact you consent to Rollerdor Limited maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. Rollerdor Limited may from time to time use such information to identify its visitors. Rollerdor Limited may also collect statistics about the behavior of visitors to its website.
Any information Rollerdor Limited holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.
Rollerdor Limited will only collect the information needed so that it can provide you with marketing and consulting services, this agency does not sell or broker your data.
Legal basis for processing any personal data
To meet Rollerdor Limited’ contractual obligations to clients and to also respond to marketing enquiries.
Legitimate interests pursued by Rollerdor Limited
To promote the marketing and consulting services offered by Rollerdor Limited and/or to market the services and/or products offered by Rollerdor Limited’ existing clients.
Through agreeing to this privacy notice you are consenting to Rollerdor Limited processing your personal data for the purposes outlined. You can withdraw consent at any time by contacting us in writing (see last section for full contact details).
Rollerdor Limited may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. Rollerdor Limited requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.
Rollerdor Limited may disclose your Personal Information to meet legal obligations, regulations or valid governmental request.
Rollerdor Limited will process personal data during the duration of any contract and will continue to store only personal data needed. We will review periodically the data we hold.
Data is held in the United Kingdom using different (multiple) servers. Rollerdor Limited does not store personal data outside the EEA.
Your rights as a data subject
At any point whilst Rollerdor Limited is in possession of or processing your personal data, all data subjects have the following rights:
In the event that Rollerdor Limited refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.
Rollerdor Limited at your request can confirm what information it holds about you and how it is processed.
You can request the following information:
To access what personal data is held, identification will be required
Rollerdor Limited will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If Rollerdor Limited is dissatisfied with the quality, further information may be sought before personal data can be released.
All requests should be made by writing to us at the address further below.
In the event that you wish to make a complaint about how your personal data is being processed by Rollerdor Limited or its partners, you have the right to complain to Rollerdor Limited’ Managing Director. If you do not get a response within 30 days you can complain to the Data Protection Regulator.
The details for each of these contacts are:
Mr Frank Buckley / Mrs Lucy Browne
10-12 Jarrold Way
Just a quick note to say thank you for the excellent service your company gave from order placement to delivery. I have fitted the garage door and I am extremely happy with it and it has added a touch of…
Firstly I just wanted to congratulate you on a superb product. I’ve bought many things over the years and I always do plenty of research to find the best quality. I have to say I am (and so’s the wife)…
Just a short thank you for your superb and highly efficient customer contact when I came to collect my door the service I experienced I have not seen any where for a very long time I was not kept waiting…
Thanks for getting my door fixed and a good quality service. My wife as just called me at work and said they the engineers did a good job. I wouldn’t hesitate in recommending your company to friends and family. Once…
Many thanks for the speedy delivery of my garage door can I say what a brilliant garage door it is and was so simple to fit and wire up think it took me under 2hours and that includes taking the…
Just a quick email, to thank you for supplying the roller doors for our new double garage, we are very pleased with them and the fitters were quick, efficient and polite. We thought the price reasonable, and the doors certainly…
Just to say thanks for the repair of my garage door. Sam certainly knew his stuff and told me some interesting and helpful information about the door. Thanks again
In August of this year (2016) we invited Rollerdor to quote us on a new automated garage door. From the outset they have provided us with an extremely professional service. Mathew organised a time and date that suited us to…
I am delighted with the new door, it looks right and works superbly. I found Gary’s advice, when he did the survey very helpful. Our bungalow is not a standard construction and he explained in detail what I needed to…
I wish to compliment Rollerdor, both on the excellent door recently fitted and the two fitters Reece and Leigh. The door fitted perfectly and exceeded my expectations. The fitters were excellent and professional. I had all my questions satisfied and…