Our Process | Buying a Roller Garage Door | Rollerdor Ltd

COVID-19 Update: Due to the current circumstances and to operate within government guidelines, we are operating at a reduced capacity, and are anticipating lead times of around 4-5 weeks between an order being placed and expected delivery date. We thank our customers for their patience and continued support during this unprecedented time.

Our production and delivery teams will continue to follow strict government social distancing guidelines, and will respond to changing government advice in the future to keep our customers and staff safe and well. If you have any further questions about our products or how we’re opening during COVID-19, please get in touch with our friendly team.

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Home | Our Process

DIY

1

Measure

You’ll need to determine a few specifications before ordering your DIY roller garage door. Record measurements of your current garage door to ensure you order a new door that fits perfectly. Measurements will need to be taken of the width, height, pillar width, motor side and top roll height. For more information about garage door measurements, see our measuring guide.
2

Choose

We stock a variety of garage door types, styles and colours. It’s important you’ve researched all of the options before choosing a roller garage door. Take a look across our website to view our extensive product range. For help with choosing a garage door colour, take a look at our guide.
3

Contact

Get in touch with us over the phone or online to begin the purchasing process. If you have used the online price calculator on the Rollerdor website, you can follow up on the price by completing the purchase online. If you haven’t used the calculator, one of our friendly and experienced team members will listen to your query and seek to provide an estimated price once we’ve received your product requirements and measurements.
4

Pay

Payment is required on purchase of the product. Payments can be made by cheque, credit card (not American Express), Paypal or by BACS to our nominated Bank account as appears on our invoice.
5

Delivery

Your new DIY roller garage door will be delivered to you promptly. Our kits come with comprehensive fitting instructions so you can install your roller door quickly and safely. For more information on delivery, see our delivery page.

Installation

1

Contact

Get in touch with us over the phone or online to begin the purchasing process. If you have used the online price calculator on the Rollerdor website, you can follow up on the price by requesting a no-obligation site survey, completing the purchase online or contacting the office for more information. If you haven’t used the calculator, one of our friendly and experienced team members will listen to your query and seek to provide an estimated price. We will then arrange a free, no-obligation survey where our professionals will visit your property and accurately measure your door.
2

Choose

After we have collected precise measurements, it’s now time to choose your product. We stock a variety of garage door types, styles and colours. It’s important you’ve researched all of the options before choosing a roller garage door. Take a look across our website to view our extensive product range. For help with choosing a garage door colour, take a look at our guide. Our experts can also offer friendly advice and recommendations during the free site survey.
3

Pay

Partial payment is required on purchase of the product. The final balance of the purchase price is payable on completion of the installation. Payments can be made by cheque, credit card (not American Express), Paypal or by BACS to our nominated Bank account as appears on our invoice.
4

Delivery

Your door will be delivered and fitted by one of our professionals. For more information, check out our delivery page.

It’s been a absolute pleasure dealing with you from the first contact, also for the speedy delivery (much faster than I thought). The delivery driver was was very good and put the door in the house for me. The instructions…

Andy

Hi to all at Rollerdor, thank you for the garage door and the professional service I received from your company. I fitted the door in two hours and was extremely pleased with the finished results.

Lorna Keen

Just a quick note to say thank you for the excellent service your company gave from order placement to delivery. I have fitted the garage door and I am extremely happy with it and it has added a touch of…

Robert Bolam

Just a short thank you for your superb and highly efficient customer contact when I came to collect my door the service I experienced I have not seen any where for a very long time I was not kept waiting…

Terrence R Winter

I wish to compliment Rollerdor, both on the excellent door recently fitted and the two fitters Reece and Leigh. The door fitted perfectly and exceeded my expectations. The fitters were excellent and professional. I had all my questions satisfied and…

Tony Latham

Customer service is excellent, fitters excellent too.

Brenda Weston

I just wanted to thank you so much for your help in purchasing a new remote for the garage door. All of you have been fantastic from your help at the beginning to the actual pairing of the fob to…

Jane Baker

Just thought I would let you know that my wife and I are delighted with the RD55 roller shutter door which we installed just this weekend, it fitted perfectly and in general was relatively easy to install thanks to your…

William Davison

Thanks for getting my door fixed and a good quality service. My wife as just called me at work and said they the engineers did a good job. I wouldn’t hesitate in recommending your company to friends and family. Once…

Paul Waterfield

Just had the two doors fitted and wanted to say thanks to you for all your help and advice and the fitters (Jason and John, I think it was) for a fast, efficient and clean removal of doors and frames…

Matt

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