Our Process | Buying a Roller Garage Door | Rollerdor Ltd

COVID-19 update: Following the letter from the Secretary of State asking the manufacturing sector to continue supplying, we have restarted our production and delivering of DIY (supply only) garage doors, but are operating at a reduced capacity which may lead to lead times being slightly longer than usual. Our production team and delivery drivers are following strict government social distancing guidelines. You are still able to purchase installed garage doors via our website or sales team, but we are currently unable to confirm the survey and installation dates at this time. We thank you for your continued support at this unprecedented and uncertain time. If you have any questions, please get in touch. Many thanks, the Rollerdor Team.

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Home | Our Process

DIY

1

Measure

You’ll need to determine a few specifications before ordering your DIY roller garage door. Record measurements of your current garage door to ensure you order a new door that fits perfectly. Measurements will need to be taken of the width, height, pillar width, motor side and top roll height. For more information about garage door measurements, see our measuring guide.
2

Choose

We stock a variety of garage door types, styles and colours. It’s important you’ve researched all of the options before choosing a roller garage door. Take a look across our website to view our extensive product range. For help with choosing a garage door colour, take a look at our guide.
3

Contact

Get in touch with us over the phone or online to begin the purchasing process. If you have used the online price calculator on the Rollerdor website, you can follow up on the price by completing the purchase online. If you haven’t used the calculator, one of our friendly and experienced team members will listen to your query and seek to provide an estimated price once we’ve received your product requirements and measurements.
4

Pay

Payment is required on purchase of the product. Payments can be made by cheque, credit card (not American Express), Paypal or by BACS to our nominated Bank account as appears on our invoice.
5

Delivery

Your new DIY roller garage door will be delivered to you promptly. Our kits come with comprehensive fitting instructions so you can install your roller door quickly and safely. For more information on delivery, see our delivery page.

Installation

1

Contact

Get in touch with us over the phone or online to begin the purchasing process. If you have used the online price calculator on the Rollerdor website, you can follow up on the price by requesting a no-obligation site survey, completing the purchase online or contacting the office for more information. If you haven’t used the calculator, one of our friendly and experienced team members will listen to your query and seek to provide an estimated price. We will then arrange a free, no-obligation survey where our professionals will visit your property and accurately measure your door.
2

Choose

After we have collected precise measurements, it’s now time to choose your product. We stock a variety of garage door types, styles and colours. It’s important you’ve researched all of the options before choosing a roller garage door. Take a look across our website to view our extensive product range. For help with choosing a garage door colour, take a look at our guide. Our experts can also offer friendly advice and recommendations during the free site survey.
3

Pay

Partial payment is required on purchase of the product. The final balance of the purchase price is payable on completion of the installation. Payments can be made by cheque, credit card (not American Express), Paypal or by BACS to our nominated Bank account as appears on our invoice.
4

Delivery

Your door will be delivered and fitted by one of our professionals. For more information, check out our delivery page.

Firstly I just wanted to congratulate you on a superb product. I’ve bought many things over the years and I always do plenty of research to find the best quality. I have to say I am (and so’s the wife)…

John Hennessy

I am delighted with the new door, it looks right and works superbly. I found Gary’s advice, when he did the survey very helpful. Our bungalow is not a standard construction and he explained in detail what I needed to…

Mike Vyvyan

It’s been a absolute pleasure dealing with you from the first contact, also for the speedy delivery (much faster than I thought). The delivery driver was was very good and put the door in the house for me. The instructions…

Andy

I wish to compliment Rollerdor, both on the excellent door recently fitted and the two fitters Reece and Leigh. The door fitted perfectly and exceeded my expectations. The fitters were excellent and professional. I had all my questions satisfied and…

Tony Latham

The door arrived yesterday as scheduled and today me and the wife installed it, a not too difficult task. Your product is fantastic and we are very pleased with every aspect. Attached a couple of pictures of the dramatic changes…

Ian & jan Hunt

I ordered two electric garage doors which I believe are excellent value for money and of sturdy construction. They were delivered to me (in North Scotland) when they said they would be, without incident, and arrived well packed and so…

Brian

Many thanks for the garage door, was easy to fit and works great. I would recommend to anyone, great service and nice product. Pleasure to deal with.

Paul Quadling

Just a short thank you for your superb and highly efficient customer contact when I came to collect my door the service I experienced I have not seen any where for a very long time I was not kept waiting…

Terrence R Winter

Hi to all at Rollerdor, thank you for the garage door and the professional service I received from your company. I fitted the door in two hours and was extremely pleased with the finished results.

Lorna Keen

Thanks for getting my door fixed and a good quality service. My wife as just called me at work and said they the engineers did a good job. I wouldn’t hesitate in recommending your company to friends and family. Once…

Paul Waterfield

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